Technology

Help Desk

The technology help desk can help you with:

  • Chromebook problems
  • Other school device problems
  • Software issues with assignments
  • Problems with getting on the wi-fi
  • New student chromebooks
  • We do not loan or checkout chromebooks or chargers
  • We do not fix personal phones or computers

Call Us: (218) 587-8510

or email: tech@prbschools.org

Broken Device?

We can fix it! Minor problems with keyboards, trackpads or the operating system/software will be fixed free of charge. Accidental or intentional damage will be charged at the rates shown. 

Bring your device to the tech office in the high school first. We may be able to fix it for free. 

Checks should be made payable to Pine River-Backus Schools and should be given to a school secretary. 

Are you using your own laptop or phone?

Students, staff and guests may use their own devices on our wi-fi network. 

  1. Select the student network (or guest for guests outside of school hrs.)
  2. Go here  and follow the directions to install a school internet certificate
  3. Staff and students will have to login to the wi-fi once per day here

Privacy

Student records and adult/student private data is governed by multiple laws and regulations. Our district has multiple policies in place governing our use of and retention of a data. Click one of the links in this section to learn more above privacy and data.

 

Chromebook Troubleshooting

Chromebooks are easy to troubleshoot when you or your student is experiencing problems. Try these simple options (Not necessarily in this order). 

  • Shutdown & restart by using shutdown option in the tray (Don't just close the lid)
  • Make sure you do not have a lot of tabs open and/or a ton of files in your downloads
  • If the battery is dead, make sure to charge it for more than a few minutes. Also make sure the parts on the charger are tightly joined together and don't have any frayed or broken wires.
  • For giant/magnified text, go under accessibility in settings and revert to defaults
  • Strange letters typing is usually the keyboard not being set to US in the settings
  • Strange behavior like random sites opening is usually caused by a bad extension. Under the puzzle piece in the top right of Chrome, disable unknown or unneeded extensions
  • Under settings, go all the way to the bottom and click "Restore settings to default"
  • If these fail, bring it to the tech office.

Staff

Documents, Forms & Notices

Chromebook Handbook
Student Network Policy Agreement
Privacy Notice